Our Clients
Valued Partnership with Arise Virtual Solutions
Auto Insurance
Provide 24/7 customer service for inbound roadside assistance
Cable Company
Take inbound billing and customer service phone calls while up selling specific client products
Car Rental
Provide inbound reservations and sales calls for customers while meeting specific client sales goals
Electric Company
Assist customers with inbound collections and sales calls regarding their electric services
Home Improvement Retailer
Assist with inbound sales and customer service for specific product orders and inquiries
Lodging & Property Rental
Handle inbound calls and messages for customers booking lodging arrangements and resolving multi-channel support
Luxury Department Retailer
Provide phone or chat assistance for online catalog retail orders while providing superior concierge customer support
Retail Bookseller
Provide inbound customer service for customers inquiries on order status and product specific needs with the opportunity to provide special services for retail and audit calls
Sporting Goods Retailer
Assist with inbound customer service/sales calls for customer's orders and product questions
Tax Solutions
Provide customer service and software technical support by phone and video for tax preparation
Travel Agencies
Assist customers with inbound calls for booking and travel arrangements
Telehealth
Assist patients with scheduling virtual telemedicine visits
Financial Service
Assist cardholder members with dispute and fraud cases while tracking all transaction information and performing balance transfers and sales draft
Home Services
Review contract holders services, plans and requirements under their contract agreements while researching billing and claim statuses and conferencing and scheduling appointments with service provider
Healthcare Organization
Help customers schedule transportation needs to fulfill medical appointments by answering demographic related questions
Grocery Delivery
Provide customer service via chat, phone and email by answering, managing and documenting customer contacts while verifying, changing and canceling orders
Multinational Coffee Brand
Provide premium customer service while being a positive representative of the brand by promoting products, providing benefits and discounts all while navigating complex systems to research and resolve customer inquires and tech issues.
Diamond Jewelry Store
Handle inbound/outbound calls and chats for customers product questions, place new/volume orders, assist with existing order returns/replacements all while delivering white glove service.
Exercise Equipment & Media Company
Provide personalized and elevated customer support via inbound calls/chat/email to members while having outstanding problem-solving skills with the ability to display soft skills with efficient communication in a knowledgeable and friendly manner
Pharmacy Photo Customer Care
Assist drugstore customers with photo orders in regards to shipping, refunds, returns and processing photo credits while logging transaction data into system accurately all while building rapport and brand loyalty by using skilled use of knowledge to determine quick resolution.
Electronic Home Appliances
Troubleshoot customers electronic brand name appliances such as refrigerators, laundry machines, etc via phone all while creating a positive customer experience in resolving self service inquires with
outstanding problem-solving skills by navigating tools and resources efficiently.
Security Services
Assist customers with inbound billing support questions regarding security system while utilizing effective technical skills to help identify problems and research answers in a corrective step quality standard
Online Shopping Channel
Provide inbound order taking for customers by assisting with product questions, placing new orders, handling existing orders and returns for store specific support by also contacting vendors for customers shipping information and providing inbound sales